Call Centre Agents | Changi Business Park

TEMP-TEAM PTE LTD

Singapore, Singapore
Base: up to $2,600; bonus/equity: commission + all...
Mandatory customer service experience
Strong communication and negotiation skills
Able to handle difficult conversations professionally
The role involves handling inbound and outbound calls to follow up on outstanding payments and negotiate repayment arrangements

Job Summary

  • The role involves handling inbound and outbound calls to follow up on outstanding payments and negotiate repayment arrangements.
  • Employees are responsible for recovering overdue accounts while maintaining professionalism and building rapport with customers.
  • The company provides a free 2-way shuttle bus from multiple MRT stations including Hougang, Toa Payoh, and City Hall.

Matching Summary

Match Score: 75

The role involves handling inbound and outbound calls to follow up on outstanding payments and negotiate repayment arrangements.

Salary

Base: Up to $2,600; Bonus/Equity: Commission + Allowance; Benefits: Free 2-way Shuttle Bus

Skills & Requirements

Must-have

  • Mandatory customer service experience
  • Strong communication and negotiation skills
  • Able to handle difficult conversations professionally

Nice-to-have

  • Prior experience in collections or debt recovery
  • Goal-driven and comfortable working with KPIs
  • Basic computer literacy

Key Requirements

  • Customer service experience required
  • Experience in collections preferred
  • Comfortable working with KPIs

Work Rights

Not specified

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