Software Support Technician

Team Schein UK

Coaching customers through software queries
Troubleshoot customer software questions
Excellent verbal and written communication
Coaching customers through their queries relating to their software via different forms of communication (phone and online chat)

Job Summary

  • Coaching customers through their queries relating to their software via different forms of communication (phone and online chat).
  • Empowering our customers to get the best of our software so they can deliver vital patient care and to make their lives easier.
  • Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation.

Matching Summary

Coaching customers through their queries relating to their software via different forms of communication (phone and online chat).

Skills & Requirements

Must-have

  • Coaching customers through software queries
  • Troubleshoot customer software questions
  • Excellent verbal and written communication
  • Strong attention to detail
  • Highly organised

Nice-to-have

  • Empathetic and authentic approach
  • Inquisitive and interested in solutions
  • Self-motivated and diligent
  • Calm under pressure

Key Requirements

  • Ability to analyze situations
  • Level of technical expertise

Work Rights

Not specified

Tailored Resume

Cover Letter