Lifecycle Program Manager

TD SYNNEX

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Digital customer lifecycle initiatives
Data-driven, automated, and scalable sales models
Cross-functional team collaboration
** TD SYNNEX is seeking a Customer Lifecycle Program Manager to lead the rollout of the European PACE Program in the Americas, focusing on digital customer lifecycle initiatives. The role requires collaboration with cross-functional teams and aims to enhance customer engagement and loyalty through data-driven strategies. **

Job Summary

  • The Customer Lifecycle Program Manager leads the rollout of the European PACE Program into the Americas, focusing on digital customer lifecycle initiatives that enhance engagement and loyalty.
  • Design and optimize digital customer lifecycle journeys to enhance engagement and loyalty, including developing business justification for new efforts, defining supporting workflows, and building out project plans for cross-functional execution.
  • Accelerate partner growth and expand market share through the PACE framework—powered by data science, lifecycle triggers, AI, and automation.

Matching Summary

Match Score: 75

** TD SYNNEX is seeking a Customer Lifecycle Program Manager to lead the rollout of the European PACE Program in the Americas, focusing on digital customer lifecycle initiatives. The role requires collaboration with cross-functional teams and aims to enhance customer engagement and loyalty through data-driven strategies. **

Skills & Requirements

Must-have

  • digital customer lifecycle initiatives
  • data-driven, automated, and scalable sales models
  • cross-functional team collaboration
  • design and optimize lifecycle journeys
  • measurable business impact
  • PACE framework implementation

Nice-to-have

  • proactive and innovative approach
  • resilient under pressure
  • empathy and sensitivity to needs
  • strong negotiation and influencing skills

Key Requirements

  • 3-5 years of relevant professional experience
  • Bachelor’s degree in Marketing, Science, Economics, or a related field
  • Fluency in English and proficiency in additional local or regional languages

Work Rights

Not specified

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