Centralized Patient Access Representative I

Navos

Remote
Base: $20.07 - $29.16 usd; bonus/equity: not speci...
Remote
Professionalism, empathy, and enthusiasm
Navigate healthcare needs
Answer, screen, schedule, and process requests
Navos is seeking a Centralized Patient Access Representative I to assist patients with scheduling appointments and providing information related to their care. The ideal candidate should possess customer service experience, strong computer skills, and a passion for community service, all while working in a remote setting

Job Summary

  • The Centralized Patient Access Representative I is responsible for assisting new and existing patients with scheduling appointments, facilitating communication with patient care team and providing information and updates on a wide variety of topics related to their care.
  • Creating an outstanding patient experience is a priority and achieved through your professionalism, empathy, and enthusiasm during patient interactions.
  • Our CPARs are well-equipped to work in a fast-paced environment to assist patients with navigating their healthcare needs.

Matching Summary

Match Score: 75

Navos is seeking a Centralized Patient Access Representative I to assist patients with scheduling appointments and providing information related to their care. The ideal candidate should possess customer service experience, strong computer skills, and a passion for community service, all while working in a remote setting.

Salary

Base: $20.07 - $29.16 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Professionalism, empathy, and enthusiasm
  • Navigate healthcare needs
  • Answer, screen, schedule, and process requests
  • Collect and enter patient demographic and insurance information
  • Compose and direct patient messages
  • Evaluate patient symptoms
  • Educate on MyChart functionalities

Nice-to-have

  • Positive attitude and drive
  • Love for the community
  • Fast-paced environment

Key Requirements

  • High School Diploma or GED
  • One (1) year customer service experience
  • Proficient computer skills
  • One (1) year office, clerical, or call center experience
  • Knowledge of medical terminology and medical insurance preferred
  • Electronic Medical Record experience; EPIC preferred
  • Familiarity with data entry and complex scheduling preferred

Work Rights

Not specified

Tailored Resume

Cover Letter