Senior Practice Manager, Professional Services

Fidelity National Information Services

Not specified; not specified; competitive salary +...
10+ years leading transformational projects
Senior manager or project director experience
End-to-end software implementation at vendor
This role leads a portfolio for the Europe & Middle East Practice within the Commercial Lending business, ensuring successful customer implementations

Job Summary

  • This role leads a portfolio for the Europe & Middle East Practice within the Commercial Lending business, ensuring successful customer implementations.
  • The incumbent is responsible for owning Professional Services revenue delivery, accurate financial forecasting, and staffing capacity to meet budget goals.
  • Candidates must demonstrate the ability to manage high-profile engagements with C-suite executives while fostering a fun, open, and collaborative team environment.

Matching Summary

This role leads a portfolio for the Europe & Middle East Practice within the Commercial Lending business, ensuring successful customer implementations.

Salary

Not specified; Not specified; Competitive salary and benefits offered

Skills & Requirements

Must-have

  • 10+ years leading transformational projects
  • Senior Manager or Project Director experience
  • End-to-end software implementation at vendor
  • C-suite executive engagement capability
  • Commercial Lending solutions expertise

Nice-to-have

  • Experience in Commercial Lending software
  • Strong collaborative and entrepreneurial culture fit
  • Proactive issue resolution and escalation management

Key Requirements

  • 10+ years of professional services leadership
  • Senior Manager or Project Director background
  • Banking/financial services industry experience
  • Software vendor implementation track record
  • Willingness to travel 25-50%

Work Rights

Not specified

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