Training & Development Executive

LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.

Singapore
**
Facilitate engaging workshops and coaching
Manage mandatory compliance training sessions
Coordinate holistic onboarding journey
** LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. is seeking a proactive Training & Development Executive to enhance their HR team, focusing on training facilitation and employee engagement. The role involves both hands-on training and administrative responsibilities, ensuring frontline staff are well-integrated and adhering to service excellence standards. **

Job Summary

  • This role serves as the face of training for frontline teams, spending 70% of time facilitating workshops and providing in-store coaching.
  • The successful candidate will manage specialized learning portals including QSM registrations and One Changi Learning while ensuring regulatory compliance.
  • Working at Changi Airport offers a global brand environment where you can shape employee engagement strategies and improve L&D processes.

Matching Summary

Match Score: 75

** LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. is seeking a proactive Training & Development Executive to enhance their HR team, focusing on training facilitation and employee engagement. The role involves both hands-on training and administrative responsibilities, ensuring frontline staff are well-integrated and adhering to service excellence standards. **

Skills & Requirements

Must-have

  • Facilitate engaging workshops and coaching
  • Manage mandatory compliance training sessions
  • Coordinate holistic onboarding journey
  • Prepare HR reports using Microsoft Excel
  • Comfortable with liquor and tobacco products

Nice-to-have

  • Experience in travel retail or airport ecosystem
  • Familiarity with SkillsFuture Singapore grants
  • Proactive process improvement mindset
  • Strong verbal and written English communication

Key Requirements

  • Degree or diploma in Human Resources or Training & Development
  • Proven facilitation experience in retail or service environments
  • High proficiency in Microsoft Excel for reporting

Work Rights

Not specified

Tailored Resume

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