Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
Base: $60,000–$80,000; bonus/equity: not specified...
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Subject matter expert on subaru features
Deliver exceptional customer experience
Coordinate redelivery appointments
** Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance customer experience for new Subaru owners by providing thorough product education and follow-up services. The role emphasizes improving customer retention through exceptional service and product knowledge, offering competitive pay and a comprehensive benefits package. **

Job Summary

  • The Subaru Star Delivery Specialist is responsible for ensuring new Subaru owners gain a thorough understanding and deep appreciation of all Subaru features and technologies.
  • This role offers a projected annual pay range of $60,000–$80,000, based on experience, while making a meaningful impact on every new owner’s journey.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

** Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance customer experience for new Subaru owners by providing thorough product education and follow-up services. The role emphasizes improving customer retention through exceptional service and product knowledge, offering competitive pay and a comprehensive benefits package. **

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Subject matter expert on Subaru features
  • Deliver exceptional customer experience
  • Coordinate redelivery appointments
  • Educate sales team on program
  • Track Love-Encore survey results

Nice-to-have

  • Maintain customer relationships
  • Promote Love-Encore program branding
  • Assist with service appointment scheduling

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Subaru Foundations Certification

Work Rights

Not specified

Tailored Resume

Cover Letter