Customer Service Representative

Greenwich Veterinary Center

Greenwich, CT, United States
Base: $20 - $24 ph; bonus/equity: not specified; b...
Client-centered experience
Manage multi-line phones
Process invoices and payments
Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone

Job Summary

  • Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.
  • Our mission is to provide compassionate, comprehensive veterinary care that supports lifelong health and quality of life of every patient while delivering exceptional service to the families who love them.
  • Benefits include health, dental, and vision insurance, 401(k) with company match, and paid time off for full-time employees.

Matching Summary

Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.

Salary

Base: $20 - $24 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance, 401(k) with company match, paid time off, paid sick time, employee pet care discounts

Skills & Requirements

Must-have

  • Client-centered experience
  • Manage multi-line phones
  • Process invoices and payments
  • Maintain medical records
  • Work around animals

Nice-to-have

  • Poised and service-driven
  • Composed under pressure
  • Collaborative environment
  • Go above and beyond

Key Requirements

  • 1+ year customer service experience
  • Veterinary experience preferred
  • Strong communication skills
  • Detail-oriented
  • Multitask in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter