Omnipay Client Services Level 2 Analyst

Fiserv

**
Sql-based data extracts
Excel and vba for data analysis
Resolve technical client queries
** Fiserv is seeking an Omnipay Client Services Level 2 Analyst to provide technical support for clients globally. The role involves resolving client queries, analyzing data for process improvements, and developing SQL processes while ensuring a high level of service delivery. **

Job Summary

  • Fiserv is a global leader in Fintech and payments connecting financial institutions and consumers securely.
  • The role involves resolving technical client queries through in-depth analysis and managing escalated issues within service levels.
  • Candidates must possess practical experience creating SQL-based data extracts and reporting solutions.

Matching Summary

Match Score: 75

** Fiserv is seeking an Omnipay Client Services Level 2 Analyst to provide technical support for clients globally. The role involves resolving client queries, analyzing data for process improvements, and developing SQL processes while ensuring a high level of service delivery. **

Skills & Requirements

Must-have

  • SQL-based data extracts
  • Excel and VBA for data analysis
  • Resolve technical client queries

Nice-to-have

  • Collaborating with Level 1 Support teams
  • Managing escalated client-critical issues
  • Interpreting statistical production data

Key Requirements

  • Practical experience with SQL data extracts
  • Strong working knowledge of Excel and VBA
  • Ability to work under pressure on tight deadlines

Work Rights

Not specified

Tailored Resume

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