L2 Support Engineer

Netomi

Gurugram, India
On-site
Subject matter expert on netomi offerings
In-depth knowledge of product offering
Customer-facing role
Netomi is seeking an L2 Support Engineer to act as a Subject Matter Expert, providing product, technical, and business support to their enterprise customer experience platform. The role requires managing multiple projects and developing deep knowledge of Netomi’s offerings, while being customer-facing

Job Summary

  • Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands to enable agentic automation at scale.
  • The support engineer will be a Subject Matter Expert on Netomi’s offerings from Product, Technical and Business perspectives.
  • Join Netomi to drive efficiency, lower costs, and deliver higher quality customer experiences through AI.

Matching Summary

Match Score: 85

Netomi is seeking an L2 Support Engineer to act as a Subject Matter Expert, providing product, technical, and business support to their enterprise customer experience platform. The role requires managing multiple projects and developing deep knowledge of Netomi’s offerings, while being customer-facing.

Skills & Requirements

Must-have

  • Subject Matter Expert on Netomi offerings
  • In-depth knowledge of Product Offering
  • Customer-facing role
  • Manage multiple projects

Nice-to-have

  • Transform how global brands do business
  • Part of the AI revolution

Key Requirements

  • L2 Support Engineer experience

Work Rights

Not specified

Tailored Resume

Cover Letter