Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules
Job Summary
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.
Apply ITIL framework principles to optimize and align service management processes within ServiceNow.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.
Skills & Requirements
Must-have
ServiceNow ITSM, HRSD, ITOM expertise
ITIL framework principles
scripting and platform customization
client-facing project delivery
stakeholder management skills
Nice-to-have
fostering an inclusive environment
community and strong connections
continuous enhancement of capabilities
Key Requirements
Proven expertise in ITSM, HRSD, ITOM modules
Strong understanding of ITIL best practices
Experience in scripting, workflow design, and platform customization
Proven ability to manage and deliver complex ServiceNow projects
Bachelor’s degree in Computer Science, Information Technology, or related discipline
ServiceNow Certified System Administrator
Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM