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Generac, through its subsidiary Pramac, seeks a Parts Controller for the UK and Ireland to manage parts availability and order processing, primarily supporting service and aftersales operations. The role emphasizes effective communication and inventory control to enhance customer satisfaction and operational efficiency.
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Job Summary
The role acts as a primary point of contact for parts enquiries, responsible for quoting, taking orders, and progressing parts supply for internal teams and customers.
By ensuring fast, accurate parts supply, the role directly supports first-time-fix, reduced downtime, and customer satisfaction across Battery Energy Storage Systems and Power Generation.
The position requires managing day-to-day control of service and aftersales parts inventory while maintaining appropriate stock levels to support service demand.
Matching Summary
Match Score: 75
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Generac, through its subsidiary Pramac, seeks a Parts Controller for the UK and Ireland to manage parts availability and order processing, primarily supporting service and aftersales operations. The role emphasizes effective communication and inventory control to enhance customer satisfaction and operational efficiency.
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Skills & Requirements
Must-have
Parts enquiries and quoting experience
ERP system usage (Oracle preferred)
Inventory control and stock management
Order processing end-to-end
Supplier liaison and procurement
Nice-to-have
Experience in power generation or energy systems
Ability to interpret technical drawings
Understanding of warranty processes
Strong customer communication skills
Methodical and organized mindset
Key Requirements
Experience in parts or inventory roles
Experience preparing quotations and processing orders