Service Drive Lane Manager

Keyes Toyota

Hampton, United States
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
On-site
Manage service staff activities
Ensure exceptional customer service
Attain performance targets
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for, training and development of all service consultants and support staff.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance driven incentives, commission, bonuses; Benefits: Medical, Dental, Vision, PTO, 401(k), etc.

Skills & Requirements

Must-have

  • Manage service staff activities
  • Ensure exceptional customer service
  • Attain performance targets
  • Train service consultants
  • Handle customer concerns
  • Perform vehicle quality inspections

Nice-to-have

  • Team player
  • Focus on exemplary customer service
  • Multi-task in fast-paced environment
  • Basic mechanical understanding

Key Requirements

  • 2-3 years previous Assistant Service Manager or Service Manager experience
  • Toyota Brand experience highly preferred
  • Spanish speaking preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter