Guest Services Associate

Geisinger

Wilkes, PA, United States
High level of customer service
Welcoming patients and visitors
Campus and local area information
Responsible for providing a high level of customer service to all guests entering system facilities

Job Summary

  • Responsible for providing a high level of customer service to all guests entering system facilities.
  • Assists patients with the use of Valet Parking and Shuttle services, and escorts or transports patients in wheelchairs to priority locations.
  • We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Matching Summary

Responsible for providing a high level of customer service to all guests entering system facilities.

Skills & Requirements

Must-have

  • High level of customer service
  • Welcoming patients and visitors
  • Campus and local area information
  • Screening procedures
  • Assisting patients with mobility
  • Maintaining clean entrances

Nice-to-have

  • Courteous and professional manner
  • Tactful and respectful
  • Discovering assistance needs
  • Collaborating with other departments
  • Problem-solving visitor inquiries
  • Documenting daily interactions

Key Requirements

  • Minimum of 1 year related work experience
  • High School Diploma or Equivalent (GED)

Work Rights

Not specified

Tailored Resume

Cover Letter