Product Support Specialist With Legal Tracker

Thompsonresumes

Gdansk, Poland
Base: 67,900 pln - 126,100 pln; bonus/equity: not ...
Hybrid
Fluent in written and spoken english
Minimum 1 year of customer support experience
Strong problem-solving skills
Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support for Legal Tracker users

Job Summary

  • Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support for Legal Tracker users.
  • This role involves troubleshooting, training, and enhancing customer satisfaction across the EMEA region.
  • The company offers a flexible hybrid work model and comprehensive benefits for employee wellbeing.

Matching Summary

Thomson Reuters is seeking a Product Support Specialist to deliver high-quality support for Legal Tracker users.

Salary

Base: 67,900 PLN - 126,100 PLN; Bonus/Equity: Not specified; Benefits: Comprehensive benefit plans

Skills & Requirements

Must-have

  • Fluent in written and spoken English
  • Minimum 1 year of customer support experience
  • Strong problem-solving skills

Nice-to-have

  • Familiarity with legal terminology
  • Ability to manage multiple priorities
  • Commitment to service excellence

Key Requirements

  • Experience in a call centre or support environment
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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