Core Agent

Four Seasons

Macau, MO
Hotel phone and operating systems
Reservation management
Guest communication and relations
The Core Agent ensures flawless operation of all communication channels including phone and operating systems, managing reservations and guest requests

Job Summary

  • The Core Agent ensures flawless operation of all communication channels including phone and operating systems, managing reservations and guest requests.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, and complimentary meals and dry cleaning.
  • The company culture emphasizes genuine heart, personalized guest experiences, and treating everyone with respect to create lasting impressions.

Matching Summary

The Core Agent ensures flawless operation of all communication channels including phone and operating systems, managing reservations and guest requests.

Skills & Requirements

Must-have

  • Hotel phone and operating systems
  • Reservation management
  • Guest communication and relations
  • Multilingual communication
  • Flexible working hours

Nice-to-have

  • Pleasant and caring attitude
  • Knowledge of SERVICE Culture standards
  • Experience with stakeholder interaction

Key Requirements

  • High School or equivalent education
  • Proficiency in English and Cantonese/Mandarin
  • Fluency in additional language preferred

Work Rights

Not specified

Tailored Resume

Cover Letter