Personal Banking Associate- (fixed Term Contract)

TD Canada Trust

Calgary, Alberta, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Digital banking education
Cash and non-cash transaction support
TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions

Job Summary

  • TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.
  • The role involves engaging customers in day-to-day advice needs, educating them on digital banking trends, and supporting frontline staff with transactions to ensure a positive customer experience.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings and retirement programs, paid time off, career development, and recognition programs.

Matching Summary

TD Canada Trust strives to build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Digital banking education
  • Cash and non-cash transaction support
  • Banking solutions knowledge
  • Strong communication skills

Nice-to-have

  • Team effectiveness promotion
  • Organizational and time management skills
  • Can-do attitude
  • Customer problem resolution
  • Influencing skills

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Investment Funds Canada (IFC) certification within 6 months
  • Proficiency in MS Office and branch software
  • Knowledge of banking solutions and processes

Work Rights

Subject to provincial employment regulations

Tailored Resume

Cover Letter