Customer Service Rep

Lexus of Sacramento

Sacramento, California, USA
$16.90-$20.00(hourly); not specified; health insur...
Customer follow-up and tracking
Monthly reporting
Manufacturer data understanding
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.

Salary

$16.90-$20.00(Hourly); Not specified; Health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO)

Skills & Requirements

Must-have

  • Customer follow-up and tracking
  • Monthly reporting
  • Manufacturer data understanding
  • Basic computer skills
  • Time management

Nice-to-have

  • Customer-centric culture
  • Personal ownership
  • Continuous improvement
  • Team support

Key Requirements

  • Previous Customer Service experience
  • Excellent verbal & written Communication & Presentation Skills
  • Typing and basic computer skills
  • Microsoft Word & Excel proficiency
  • Ability to solve basic math calculations

Work Rights

Not specified

Tailored Resume

Cover Letter