Customer Account Administrator

Cargologic

Excellent english communication skills
Advanced microsoft office proficiency
Wms system experience for stock management
The role involves liaising with customers daily to provide support and advice on queries while managing shipping arrangements

Job Summary

  • The role involves liaising with customers daily to provide support and advice on queries while managing shipping arrangements.
  • Candidates will be responsible for producing internal and external reports including KPIs, WIPs, and activity logs using a WMS system.
  • The position requires guiding new colleagues and ensuring tasks are completed within agreed timescales to enable workflow continuity.

Matching Summary

The role involves liaising with customers daily to provide support and advice on queries while managing shipping arrangements.

Skills & Requirements

Must-have

  • Excellent English communication skills
  • Advanced Microsoft Office proficiency
  • WMS system experience for stock management
  • Daily reporting and KPI tracking
  • Shipping and courier booking coordination

Nice-to-have

  • Ability to provide informal coaching
  • Experience in warehousing solutions environment
  • Strong organizational and prioritization skills
  • Team collaboration capabilities

Key Requirements

  • At least one year of similar administrative experience
  • Knowledge of organization planning and records management principles

Work Rights

Not specified

Tailored Resume

Cover Letter