The Air Freight Customer Service Manager position at WECRUIT PTE. LTD. in Singapore requires a leader to manage a customer service team supporting global MNC clients. The role emphasizes compliance with service standards, coordination with operations, and support for sales activities
Job Summary
The role involves leading a customer service team to support sales and global MNC clients while ensuring strict adherence to SOPs and service KPIs.
Candidates will work closely with import and export operations to guarantee timely shipment execution and coordinate updates with overseas offices.
The position requires investigating service-related issues to implement corrective actions and preparing regular performance reports for management.
Matching Summary
Match Score: 85
The Air Freight Customer Service Manager position at WECRUIT PTE. LTD. in Singapore requires a leader to manage a customer service team supporting global MNC clients. The role emphasizes compliance with service standards, coordination with operations, and support for sales activities.