Customer Support Specialist, Global Payroll

rippling

Remote, ,
Remote
Payroll troubleshooting and resolution
Customer support in saas environment
Excellent communication skills
Rippling gives businesses one place to run HR, IT, and Finance by unifying workforce systems into a single platform

Job Summary

  • Rippling gives businesses one place to run HR, IT, and Finance by unifying workforce systems into a single platform.
  • The Customer Support team provides expert guidance and swift resolutions to technical challenges, ensuring a seamless experience for customers worldwide.
  • Rippling fosters a collaborative and supportive environment with ongoing training and development opportunities to promote personal and professional growth.

Matching Summary

Rippling gives businesses one place to run HR, IT, and Finance by unifying workforce systems into a single platform.

Skills & Requirements

Must-have

  • Payroll troubleshooting and resolution
  • Customer support in SaaS environment
  • Excellent communication skills
  • Problem-solving and analytical skills
  • Pacific or Mountain timezone availability
  • Payroll and HR platform expertise

Nice-to-have

  • Collaborative team environment
  • Continuous learning and development
  • Customer-centric approach
  • Experience with payroll providers or HR software
  • Ability to work in fast-paced environment

Key Requirements

  • Bachelor's degree
  • 1-2 years customer-facing experience
  • Reside in Pacific or Mountain timezone state
  • Experience troubleshooting SaaS products
  • Payroll or HR software experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter