Patient Access Representative - Urgent Care

Nationwide Children's Hospital

Main Campus, OH, United States
On-site
Excellent customer service
Accurate demographic and insurance information
Communicate with clinical staff
Nationwide Children's Hospital is seeking a Patient Access Representative for its Urgent Care department. The role involves greeting patients, managing their registrations, scheduling appointments, and ensuring accurate insurance information while providing excellent customer service

Job Summary

  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Match Score: 75

Nationwide Children's Hospital is seeking a Patient Access Representative for its Urgent Care department. The role involves greeting patients, managing their registrations, scheduling appointments, and ensuring accurate insurance information while providing excellent customer service.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate with clinical staff
  • Computer systems navigation

Nice-to-have

  • Ability to multi-task
  • Work within a stressful environment
  • Shadowing/precepting new employees

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter