Field Service Technician Ii Council Bluffs, Ia

LNW GAMING ANZ PTY LTD

Council Bluffs, IA, USA
Not specified (assumed field-based work)
Troubleshoot gaming equipment issues
Perform preventative maintenance
Use diagnostic testing tools
Light & Wonder is seeking a Field Service Technician II to support gaming equipment installations and maintenance in the Council Bluffs, IA, and Lincoln, NE areas. The ideal candidate will have 1-2 years of related experience and strong communication skills, as the role involves troubleshooting and servicing gaming equipment with minimal supervision

Job Summary

  • Field Service Technician 2 is responsible for completing assigned tasks including installs, conversions, removals, preventative maintenance, and unscheduled service calls at customer locations.
  • The role requires troubleshooting customer problems via phone or on-site visits, ensuring high quality service and customer satisfaction with Light & Wonder equipment.
  • Employees must comply with regulatory and contractual commitments including background checks and licensing as required by the gaming industry.

Matching Summary

Match Score: 75

Light & Wonder is seeking a Field Service Technician II to support gaming equipment installations and maintenance in the Council Bluffs, IA, and Lincoln, NE areas. The ideal candidate will have 1-2 years of related experience and strong communication skills, as the role involves troubleshooting and servicing gaming equipment with minimal supervision.

Skills & Requirements

Must-have

  • Troubleshoot gaming equipment issues
  • Perform preventative maintenance
  • Use diagnostic testing tools
  • Operate and maintain repair tools
  • Provide on-site customer service
  • Handle physical lifting up to 50 pounds
  • Adhere to safety and regulatory requirements

Nice-to-have

  • Train less experienced technicians
  • Strong verbal and written communication
  • Stay current with latest technology
  • Work independently with limited supervision
  • Ability to adjust game parameters

Key Requirements

  • High school diploma or equivalency
  • 1-2 years related experience
  • Use of approved Personal Protective Equipment
  • Ability to pass background and security checks

Work Rights

Not specified

Tailored Resume

Cover Letter