Full Time Id Card Specialist; Jacksonville, Fl

Magellan Health

Jacksonville, FL, US
On-site
Id card/common access card (cac) customer service
Deers/rapids terminal operation
Dod beneficiary verification
Provides ID Card services to military personnel, retirees, dependents, and contractors verified through TASS

Job Summary

  • Provides ID Card services to military personnel, retirees, dependents, and contractors verified through TASS.
  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal, ensuring data accuracy and correctness.
  • May be certified as Site Security Manager (SSM) responsible for safekeeping and accountability of CAC materials.

Matching Summary

Provides ID Card services to military personnel, retirees, dependents, and contractors verified through TASS.

Skills & Requirements

Must-have

  • ID Card/Common Access Card (CAC) customer service
  • DEERS/RAPIDS terminal operation
  • DoD beneficiary verification
  • ID card issuance and control
  • Maintain RAPIDS workstations

Nice-to-have

  • Site Security Manager (SSM) certification
  • Effective oral and written communication

Key Requirements

  • High School diploma or equivalent
  • 1+ years' customer service experience
  • HR background (Military Pay, Personnel, Travel Claims, or Navy Transportation)
  • Proficient in Microsoft Office Products
  • U.S. citizen
  • Favorably adjudicated Tier 3 (NACLC) security investigation

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter