Global Collections Team Lead (business-to-business Accounts)

ISS UK

Makati City, Philippines
**
6 years b2b collections experience
3 years leadership supervisory experience
Netsuite or sap or salesforce proficiency
** ISS UK is seeking a Global Collections Team Lead to oversee and motivate a B2B collections team in Makati City, Philippines. The ideal candidate should have significant leadership experience, a background in finance or accounting, and strong skills in negotiation and conflict resolution. **

Job Summary

  • The role involves monitoring, motivating, and training a collections team to ensure monthly goals are met while reporting directly to the Collections Head.
  • Candidates must possess strong negotiation and decision-making skills to effectively handle sensitive issues with internal and external customers.
  • The position offers a hybrid work setup requiring three days onsite per week at Ayala Ave., Makati City, with a midshift schedule from 3 PM to 12 AM.

Matching Summary

Match Score: 75

** ISS UK is seeking a Global Collections Team Lead to oversee and motivate a B2B collections team in Makati City, Philippines. The ideal candidate should have significant leadership experience, a background in finance or accounting, and strong skills in negotiation and conflict resolution. **

Skills & Requirements

Must-have

  • 6 years B2B Collections experience
  • 3 years leadership supervisory experience
  • NetSuite or SAP or Salesforce proficiency
  • Strong Excel skills required
  • Fluent English verbal and written communication

Nice-to-have

  • Skip Tracing knowledge is a plus
  • Bachelor's degree in Finance or Accounting
  • Experience with Global entities
  • Conflict resolution skills
  • Detail-oriented organizational skills

Key Requirements

  • Bachelor's degree graduate
  • 6 years relevant B2B Collections Experience
  • 3 years leadership or supervisory experience
  • Fluency in English essential

Work Rights

Not specified

Tailored Resume

Cover Letter