At Johnson & Johnson, we believe health is everything and empower healthcare innovation to build a world where complex diseases are prevented, treated, and cured
Job Summary
At Johnson & Johnson, we believe health is everything and empower healthcare innovation to build a world where complex diseases are prevented, treated, and cured.
As the Patient Experience Lead, you will build an industry-leading capability in patient experience across Japan, leveraging technology and insights to optimize the patient journey and improve outcomes.
You will lead a diverse cross-functional team, drive change leadership, and collaborate regionally to deliver compliant, quality, and patient-centric solutions aligned with business priorities.
Matching Summary
At Johnson & Johnson, we believe health is everything and empower healthcare innovation to build a world where complex diseases are prevented, treated, and cured.
Skills & Requirements
Must-have
Patient centricity and journey insights
Cross-functional team leadership
Change management in complex environments
Compliance and patient safety adherence
Technology-driven patient support operations
Strategic marketing in healthcare
Nice-to-have
Thought leadership on evolving technologies
Collaboration across business units
Innovative approach to patient engagement
Operational excellence and efficiency
Empowering team career development
Key Requirements
Qualification in medicine, pharmacy, life science or related degree
Minimum 5 years pharmaceutical or healthcare industry experience
Experience leading strategic marketing cross-functional teams