Conversation Designer/analyst – Chatbot & Digital Experience Using Ai

CommSec

Perth Central, Australia
Experience in conversation design
Proven ability to design multi-turn conversations
Background in chatbots or ai-driven products
Join Bankwest as we shape the future of AI‑powered customer experiences

Job Summary

  • Join Bankwest as we shape the future of AI‑powered customer experiences.
  • You'll be at the heart of how our chatbot understands context and guides customers.
  • This is a specialist position that combines design with data and creativity.

Matching Summary

Join Bankwest as we shape the future of AI‑powered customer experiences.

Skills & Requirements

Must-have

  • Experience in conversation design
  • Proven ability to design multi-turn conversations
  • Background in chatbots or AI-driven products

Nice-to-have

  • Hands-on exposure to AI chatbot tools
  • Collaborative spirit
  • Knowledge of data modelling and automation

Key Requirements

  • Experience working with UX designers
  • Strong systems thinking
  • Familiarity with LLM behaviour

Work Rights

Not specified

Tailored Resume

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