DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to deliver exceptional customer experiences and manage front-end operations in their Destin, FL location. The role emphasizes teamwork, accountability, and a commitment to creating an inclusive shopping environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
Team members must serve as the primary customer service provider at the front end while acting as a liaison between customers and management.
The role requires upholding company merchandising standards and promoting training on programs like customer loyalty and warranty sales.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to deliver exceptional customer experiences and manage front-end operations in their Destin, FL location. The role emphasizes teamwork, accountability, and a commitment to creating an inclusive shopping environment.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
Department scheduling and workflow direction
Merchandising and presentation standards adherence
Nice-to-have
Inclusive and diverse workforce commitment
All-hands-on-deck team support approach
Product knowledge and sales training ability
Collaborative instilling of trust behaviors
Key Requirements
Prior retail sales or cashier experience preferred