Not specified; annual compyny incentive scheme + s...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture
Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.
The Case Manager will manage a portfolio of CTP claims, collaborate with healthcare providers, and assist injured claimants in their recovery and return to work.
The role offers flexibility to work from home up to 3 days per week after training completion along with comprehensive benefits including paid parental leave.
Matching Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.
Salary
Not specified; Annual company incentive scheme + salary reviews; Up to 16 weeks paid parental leave plus super
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management skills
Analytical problem solving and decision making
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Positive attitude and willingness to learn
Outcome and results focused mindset
Experience with legislative regulatory requirements
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Personal injury experience in alternative schemes highly desirable
Sound analytical problem solving and decision-making skills