The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands
Job Summary
The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands.
This role leads all levels of IT support, oversees platform stability and performance, and ensures adherence to SOX and IT General Controls (ITGC) requirements.
The role will also be responsible for paving the path for operational excellence using AI ops.
Matching Summary
The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands.
Skills & Requirements
Must-have
Adobe Commerce (Magento) ecosystem
Platform stability and performance
SOX and IT General Controls (ITGC)
AI ops for operational excellence
Incident, problem, and change management
Release and deployment activities
Peak sale preparation and holiday support
Nice-to-have
Customer experience improvement
Supportability enhancements
Continuous compliance readiness
Cross-functional communication skills
Vendor management
Key Requirements
7+ years of experience in eCommerce platform operations
3 years managing teams
Strong knowledge of Adobe Commerce (Magento) architecture