Customer Service Specialist 1

Ensemble Health Partners

Show Low, Arizona, US
Base: $17.00 - $18.65 ph; bonus/equity: bonus ince...
Fully remote
Customer service and call center experience
Handle incoming patient calls
Resolve patient account issues
Ensemble keeps communities healthy by keeping hospitals healthy, recognizing that healthcare requires a human touch

Job Summary

  • Ensemble keeps communities healthy by keeping hospitals healthy, recognizing that healthcare requires a human touch.
  • This entry-level career opportunity offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement.
  • The Customer Service Specialist handles incoming patient calls, manages issue resolution, and performs all customer service and collection activities across the Revenue Cycle.

Matching Summary

Ensemble keeps communities healthy by keeping hospitals healthy, recognizing that healthcare requires a human touch.

Salary

Base: $17.00 - $18.65 per hour; Bonus/Equity: Bonus Incentives; Benefits: Comprehensive Benefits

Skills & Requirements

Must-have

  • Customer service and call center experience
  • Handle incoming patient calls
  • Resolve patient account issues
  • Communicate patient balances
  • Meet collection goals

Nice-to-have

  • Embracing emerging technology
  • Challenging the status quo
  • Human touch in healthcare
  • Customer obsession
  • Openness to innovation including AI

Key Requirements

  • 1-2 years healthcare industry experience
  • High School Diploma or GED
  • CRCR certification within 9 months
  • Located in Show Low, Arizona area
  • Must be located within driving distance to Show Low, Arizona

Work Rights

Not specified

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