Customer Service Officer

AIG Australia

Hong Kong, Hong Kong
Answering customer enquiries and complaints
Providing accurate product information
Taking orders and after sales service
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service

Job Summary

  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • AIG is committed to creating a culture that respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals.

Matching Summary

Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Taking orders and after sales service
  • Professional business services
  • English and Cantonese communication

Nice-to-have

  • Good team player with positive attitude
  • Proactive mindset and can-do attitude
  • Self-motivated, eager to learn
  • Able to work under pressure
  • Modesty and patience

Key Requirements

  • Form 5 standard
  • 1 year relevant work experience
  • PC literate and able to type fast
  • Good in Microsoft Office preferred

Work Rights

Not specified

Tailored Resume

Cover Letter