Care Educator / Certified Medical Assistant - (hybrid Role) In Durham, Nc

IQVIA UK

Durham, NC, US
Base: $50,000 - $55,000 annually; bonus/equity: no...
Hybrid
Certified medical assistant or equivalent national ma certification
Minimum 3+ years of healthcare experience
Skilled at educating patients in a healthcare setting
IQVIA UK is seeking a Care Educator/Certified Medical Assistant for a hybrid role in Durham, NC, focused on providing patient education to individuals with chronic diseases. The ideal candidate will possess a certification in medical assisting, along with significant healthcare experience, and will engage with patients through various communication channels to support their treatment journey

Job Summary

  • The Care Educator provides patient-focused education to assist patients living with chronic diseases in managing their condition and accessing resources.
  • This hybrid role involves one-on-one communications with patients via telephone, video, email, and SMS strictly following program guidelines without providing medical advice.
  • Candidates must be authorized to work in the US without visa sponsorship and possess a minimum of three years of relevant healthcare experience.

Matching Summary

Match Score: 85

IQVIA UK is seeking a Care Educator/Certified Medical Assistant for a hybrid role in Durham, NC, focused on providing patient education to individuals with chronic diseases. The ideal candidate will possess a certification in medical assisting, along with significant healthcare experience, and will engage with patients through various communication channels to support their treatment journey.

Salary

Base: $50,000 - $55,000 annually; Bonus/Equity: Not specified; Benefits: Health, welfare, and other benefits offered

Skills & Requirements

Must-have

  • Certified Medical Assistant or equivalent national MA certification
  • Minimum 3+ years of healthcare experience
  • Skilled at educating patients in a healthcare setting
  • Direct interaction with patients for persistence and compliance
  • Knowledge of clinical data and pharmacology
  • Effective presentation and interpersonal skills
  • Proficiency in MS Office and iPad technology

Nice-to-have

  • Previous experience in digestive health or gastroenterology
  • Prior experience in virtual or call center patient education
  • Bilingual English/Spanish capabilities
  • Ability to work flexible shifts including weekends
  • Experience supporting patients across time zones

Key Requirements

  • CMA, CCMA, RMA, NCMA, or AMCA certification required
  • 3+ years of healthcare experience required
  • US work authorization required (no sponsorship)
  • MS Office and iPad competency required
  • Flexibility for weekend/evening shifts required

Work Rights

Must have US work authorization without sponsorship

Tailored Resume

Cover Letter