Communication Operator Lead

Advocate Health

Base: $19.80 - $29.70 ph; premium pyy: shift, on c...
Hybrid
3 years communications experience
Multi-line switchboard operation
Independent decision-making ability
Advocate Health is seeking a Communication Operator Lead to oversee the daily operations of the communications team, ensuring effective workflow and high performance. The role requires strong communication skills and a minimum of three years of relevant experience, with an emphasis on leading and training staff in a healthcare environment

Job Summary

  • This role coordinates the day-to-day workflow and provides work direction to Communications Operators within the Enterprise Revenue Cycle department.
  • The position requires operating multi-function workstations, paging systems, and emergency hotlines while serving as a critical communication link between in-house and on-call personnel.
  • Advocate Health offers a comprehensive suite of Total Rewards including health benefits, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a Communication Operator Lead to oversee the daily operations of the communications team, ensuring effective workflow and high performance. The role requires strong communication skills and a minimum of three years of relevant experience, with an emphasis on leading and training staff in a healthcare environment.

Salary

Base: $19.80 - $29.70 per hour; Premium pay: Shift, on call, and more based on job; Benefits: Paid Time Off, medical, dental, vision, life, disability, retirement match

Skills & Requirements

Must-have

  • 3 years communications experience
  • Multi-line switchboard operation
  • Independent decision-making ability
  • Excellent verbal communication skills
  • High school graduate degree

Nice-to-have

  • Staff development experience
  • Employee morale management
  • Flexible scheduling availability
  • Complex issue resolution skills

Key Requirements

  • High School Graduate
  • 3 years of communications experience
  • Experience with multi-line switchboards

Work Rights

Not specified

Tailored Resume

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