Multi-site distribution or manufacturing background
Order entry system (plex) proficiency
The role ensures all customer requests are met professionally within established company policies and ISO procedures
Job Summary
The role ensures all customer requests are met professionally within established company policies and ISO procedures.
Responsibilities include processing purchase orders, managing inventory status, and resolving scheduling conflicts with freight forwarders.
The position requires working closely with cross-functional departments to resolve credits, returns, and invoice issues while maintaining accurate customer files.
Matching Summary
The role ensures all customer requests are met professionally within established company policies and ISO procedures.
Skills & Requirements
Must-have
2 to 4 years Customer Service experience
Multi-site distribution or manufacturing background
Order entry system (PLEX) proficiency
Excellent telephone and communication skills
Fast-paced environment adaptability
Nice-to-have
Sales Force knowledge
Export/Import logistics experience
Battery industry knowledge
Positive attitude for customer satisfaction
Problem-solving in complex situations
Key Requirements
Associates degree in Business Administration preferred
Minimum 2 to 4 years of Customer Service experience
Experience with multi-site distribution or manufacturing companies
Knowledge of ERP systems and Microsoft Applications