Customer Service Representative - Veterinary

Coral Springs Animal Hospital

Coral Springs, Florida, USA
On-site
Manage phones and scheduling
Client and veterinary team communication
Enter and update patient records
Coral Springs Animal Hospital is seeking a compassionate Customer Service Representative to enhance client interactions and support their veterinary team. The role involves managing appointments, communication, and patient records in a fast-paced environment, while the hospital offers a supportive culture and numerous benefits

Job Summary

  • As a Customer Service Representative, you are the first point of contact with clients, providing calm, compassionate, and professional support during emotionally challenging moments.
  • You play a key role in keeping the hospital running smoothly by managing phones, scheduling, check-ins and check-outs, and ensuring clear communication between clients and the veterinary team.
  • Benefit from personalized mentorship programs and career advancement opportunities.

Matching Summary

Match Score: 85

Coral Springs Animal Hospital is seeking a compassionate Customer Service Representative to enhance client interactions and support their veterinary team. The role involves managing appointments, communication, and patient records in a fast-paced environment, while the hospital offers a supportive culture and numerous benefits.

Skills & Requirements

Must-have

  • manage phones and scheduling
  • client and veterinary team communication
  • enter and update patient records
  • work collaboratively with veterinary staff
  • fast-paced, multi-specialty environment

Nice-to-have

  • compassionate and professional support
  • attention to detail and flexibility
  • take initiative to assist teammates

Key Requirements

  • Previous experience in a veterinary hospital
  • emergency/specialty experience preferred
  • Ability to multitask in high-stress environment
  • Comfortable with computers and veterinary software

Work Rights

Not specified

Tailored Resume

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