Director, Patient Access Programs And Patient Support Programs
Thermo Fisher Scientific UK
Fully remote
10+ years in patient support programs
5+ years management responsibility
Hipaa and healthcare compliance knowledge
The Director will lead the strategic design and optimization of manufacturer-sponsored patient support programs and hub services within the Medical Communications business unit
Job Summary
The Director will lead the strategic design and optimization of manufacturer-sponsored patient support programs and hub services within the Medical Communications business unit.
This role requires ensuring adherence to all regulatory and legal requirements, including HIPAA, while managing comprehensive patient service models across the full patient journey.
Thermo Fisher Scientific offers a global team environment that values passion, innovation, and scientific excellence where collaboration is part of the everyday experience.
Matching Summary
The Director will lead the strategic design and optimization of manufacturer-sponsored patient support programs and hub services within the Medical Communications business unit.
Skills & Requirements
Must-have
10+ years in Patient Support Programs
5+ years management responsibility
HIPAA and healthcare compliance knowledge
U.S. reimbursement landscape expertise
Budgeting and profitability management
Cross-functional leadership in matrixed org
Nice-to-have
MBA preferred
Experience with nurse educator models
Digital engagement platform experience
Building new PAP and PSP programs
Pharmacovigilance integration knowledge
CRM and performance analytics leverage
Key Requirements
Bachelor's degree required; MBA preferred
10+ years progressive experience in PSPs or hub services
5+ years direct management responsibility
Direct experience with pharmaceutical/biotech manufacturers
Strong understanding of buy-and-bill and specialty pharmacy models