Operations Specialist, Customer Training & Information

Dematic Inc

Grand Rapids, MI, United States
Base: $57,375 - $84,150; bonus/equity: not specifi...
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Scheduling system management
Salesforce and bt platform proficiency
Data analysis and reporting skills
** Dematic Inc is seeking an Operations Specialist for their Customer Training & Information Team in Grand Rapids, MI. The role focuses on enhancing training delivery through scheduling, analytics, and cross-functional collaboration, requiring strong operational and analytical skills. **

Job Summary

  • The role is responsible for managing scheduling systems, coordinating internal communications, and analyzing training data to drive operational efficiency.
  • Candidates will lead the transition from legacy Salesforce processes to the BT implementation while ensuring minimal disruption and maximum adoption.
  • The position offers competitive compensation, global opportunities, and a base pay range estimated between $57,375 and $84,150.

Matching Summary

Match Score: 75

** Dematic Inc is seeking an Operations Specialist for their Customer Training & Information Team in Grand Rapids, MI. The role focuses on enhancing training delivery through scheduling, analytics, and cross-functional collaboration, requiring strong operational and analytical skills. **

Salary

Base: $57,375 - $84,150; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • Scheduling system management
  • Salesforce and BT platform proficiency
  • Data analysis and reporting skills
  • Cross-functional collaboration experience
  • Process improvement execution

Nice-to-have

  • Strategic resource allocation modeling
  • ROI metrics development
  • High adaptability to ambiguity
  • Strong written and verbal communication
  • Proactive problem-solving initiative

Key Requirements

  • 2-4 years of relevant experience
  • Proficiency with Salesforce, BT, and PMC tools
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter