Ux Researcher

EverCommerce

Canada
Base: $90,000 to $105,000 cad py; bonus/equity: no...
Hybrid
Mixed-method research
Qualitative and quantitative methods
Customer insight
EverCommerce is seeking a UX Researcher to join their team and focus on enhancing the payments product for their Invoice Simple and Joist platforms. The role involves conducting user research to inform product strategy and drive growth initiatives, requiring extensive experience in mixed-method research and a strong analytical background

Job Summary

  • This role plays a critical part in shaping how service professionals adopt, trust, and expand their use of payments – directly influencing conversion, retention, and long-term customer value.
  • Conduct research across the full payments user journey, from onboarding and activation through ongoing usage, trust, and retention.
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid.

Matching Summary

Match Score: 85

EverCommerce is seeking a UX Researcher to join their team and focus on enhancing the payments product for their Invoice Simple and Joist platforms. The role involves conducting user research to inform product strategy and drive growth initiatives, requiring extensive experience in mixed-method research and a strong analytical background.

Salary

Base: $90,000 to $105,000 CAD per year; Bonus/Equity: Not specified; Benefits: Robust wellness benefits, annual wellness stipend, flexible time-off, Employee Stock Purchase Program, RRSP with 4% company match

Skills & Requirements

Must-have

  • mixed-method research
  • qualitative and quantitative methods
  • customer insight
  • payments user journey research
  • influence product strategy
  • translate research into decisions

Nice-to-have

  • energetic and motivated people
  • foster strong collaborative relationships
  • respectfully challenge assumptions
  • proactively define problems

Key Requirements

  • 5+ years professional research experience
  • strong background in rigorous research methods
  • experience translating research insights into decisions
  • expertise analyzing product and survey data
  • eligible to work without sponsorship

Work Rights

Eligible to work without sponsorship

Tailored Resume

Cover Letter