Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century
Job Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
The Credit Officer role involves managing overdue accounts, following up on outstanding invoices, and ensuring timely processing of payments and refunds.
Mercy Health values diversity and inclusion and is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
Matching Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
Skills & Requirements
Must-have
Strong written and verbal communication skills
Customer service and support focus
Attention to detail and accuracy
Experience with Microsoft Excel
Manage overdue accounts portfolio
Negotiate payment arrangements
Liaise with internal and external stakeholders
Nice-to-have
Experience in fast-paced complex environment
Excellent phone manners
Resilient and compassionate
Experience with Age Care/Home Care collections
Strong negotiation skills
Commitment to patient-centred care
Key Requirements
Current Police Record Check
Working with Children Check
Proof of influenza vaccination
Vaccination status consistent with public health orders