The Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements
Job Summary
The Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements.
The Client Manager works as a team member within the Support and Operations team sharing knowledge, information and valuable client feedback with other colleagues to assist in the formulation and implementation of strategies that create an outstanding ticketing service to our clients.
You will be working in an inclusive environment and be encouraged to bring your whole self to work.
Matching Summary
The Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements.
Skills & Requirements
Must-have
Client relationship management
Ticketing systems knowledge
Client service level agreements
Develop ticketing strategies
Internal department coordination
Develop post event reports
Nice-to-have
Passion for live entertainment
Inspiring and diverse culture
Proactive focus
Results oriented
Collaborate with others
Act with integrity
Key Requirements
12-month fixed term contract
38 hours per week
Must be able to travel to office minimum 3 days a week