Service Business Development Center Agent

Freedom CDJR of Lexington

Wesley Chapel, FL, United States
Outbound and inbound customer calls
Responding to internet leads
Scheduling service appointments
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • This role involves outbound and inbound customer phone calls, responding to internet leads, setting appointments, and ensuring a positive customer experience.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, 401(k) retirement plan, and employee stock purchase plan.

Matching Summary

Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Skills & Requirements

Must-have

  • Outbound and inbound customer calls
  • Responding to internet leads
  • Scheduling service appointments
  • CRM data entry
  • Strong verbal and written communication
  • Customer focused and self motivated

Nice-to-have

  • Bilingual Spanish skills
  • Experience with Volie, CDK, and XTime
  • Problem solving skills
  • Team oriented environment
  • Highly organized with attention to detail

Key Requirements

  • Experience in customer service or call center
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter