$15.00ph doe + tips; not specified; full-time bene...
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Leading by example
Handling escalated client issues
Touring new clients
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Divine Canine is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort in South Carolina. The ideal candidate should be passionate about pets, have customer service experience, and excel in a fast-paced environment.
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Job Summary
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes, and must be able to lift 40 lbs.
Matching Summary
Match Score: 75
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Divine Canine is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort in South Carolina. The ideal candidate should be passionate about pets, have customer service experience, and excel in a fast-paced environment.
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Salary
$15.00/hour DOE + tips; Not specified; Full-time benefits
Skills & Requirements
Must-have
leading by example
handling escalated client issues
touring new clients
ensuring up-to-date vaccinations
training and mentoring new CSRs
opening and closing the center
managing check-ins and check-outs
fielding phone calls and appointment questions
processing payments and balancing cash drawers
escorting pet guests
keeping the lobby clean
supporting team members
Nice-to-have
pet-obsessed professionals
creative innovation
revolutionizing the pet industry
part host, part handler, part operations wizard
100% pet-passionate
juggling multiple tasks
stepping up and leading by example
keeping things moving
community that lives to elevate the love
make pets feel at home and humans feel at ease
people-person, pet-person, team-person
leading with patience and presence
cool under pressure
Key Requirements
1+ year in a customer service role required
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required