Organizational, operational, and technological strategy
Agile methodologies and change management
Our Customer team supports clients in transforming their Front Office functions (Marketing, Sales, and Customer Relations) by addressing strategic, organizational, operational, and technological challenges
Job Summary
Our Customer team supports clients in transforming their Front Office functions (Marketing, Sales, and Customer Relations) by addressing strategic, organizational, operational, and technological challenges.
You will participate in building the strategic vision for Marketing, Sales, and Customer Relations, and implement transformation projects using agile methodologies and change management.
Benefit from an innovative technological environment with access to cutting-edge tools like the Tech Lab, Copilot M365, and the AI Factory, alongside exceptional learning and development opportunities.
Matching Summary
Our Customer team supports clients in transforming their Front Office functions (Marketing, Sales, and Customer Relations) by addressing strategic, organizational, operational, and technological challenges.
Skills & Requirements
Must-have
Customer Front Office Transformation
Organizational, Operational, and Technological Strategy
Agile Methodologies and Change Management
CRM, CPQ, TPM/TPO Tool Implementation
AI and Gen AI Initiatives
B2B/B2B2C/B2B Client Support
Nice-to-have
Curious and Passionate Personalities
PwC Professional Behaviors
Entrepreneurial Spirit
Continuous Feedback Culture
Inclusive and Handi-Accueillant Environment
Key Requirements
3-8 years of experience in consulting or industry
Experience in customer relations, digital transformation, or performance of client-facing teams
Excellent written and oral communication in French and English