Efront Business Support Officer

Alter Domus

Vilnius, Lithuania
Base: 1,750 eur to 2,660 eur gross; bonus/equity: ...
On-site
Level 1 efront support
Servicenow ticket monitoring
Financial data analysis
Provide Level 1 support for eFront issues, including problem replication, documentation, triage, and resolution, adhering to established SLAs

Job Summary

  • Provide Level 1 support for eFront issues, including problem replication, documentation, triage, and resolution, adhering to established SLAs.
  • Serve as the primary point of contact for Operations regarding eFront support needs, monitoring tickets, documenting issues, and performing financial data analysis.
  • Alter Domus offers support for professional development, flexible arrangements, generous holidays, continuous mentoring, and opportunities to invest in the company's growth.

Matching Summary

Provide Level 1 support for eFront issues, including problem replication, documentation, triage, and resolution, adhering to established SLAs.

Salary

Base: 1750 EUR to 2660 EUR gross; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Level 1 eFront support
  • ServiceNow ticket monitoring
  • Financial data analysis
  • eFront documentation maintenance
  • Communication between Operations and IT

Nice-to-have

  • Continuous learning and improvement
  • Inclusive and collaborative culture
  • Employee Share Plan participation

Key Requirements

  • Degree in Accounting, Finance, Economics or IT
  • Experience in Financial Services industry
  • High level of IT literacy
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter