Customer Care & Sales Advisor I - Residential

Hargray Communications Group Inc

Base: $15.00 - $16.50 ph; bonus/equity: not specif...
Fully remote
High school diploma or ged required
Strong active listening skills
Ability to handle high-pressure situations
This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs

Job Summary

  • This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs.
  • Employees receive excellent benefits including health insurance from day one, a 401(k) with 100% company match, and tuition reimbursement up to $5,250.
  • The position involves resolving complex issues, retaining customers considering disconnecting, and matching their needs with the right products and services.

Matching Summary

This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs.

Salary

Base: $15.00 - $16.50 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Strong active listening skills
  • Ability to handle high-pressure situations
  • Experience with telephone-based selling
  • Empathy and professionalism in interactions

Nice-to-have

  • Knowledge of Cable One products
  • Collaborative team environment experience
  • Growth mindset for career advancement
  • Patience and problem-solving abilities

Key Requirements

  • High School Diploma or GED
  • Ability to sit for extended periods
  • Background check and drug screening clearance

Work Rights

Not specified

Tailored Resume

Cover Letter