Senior Service Engineer

Zeiss Group

Tainan City, Taiwan
Installation and commissioning of equipment
Troubleshooting industrial electronics and machines
Customer service and communication skills
Perform technical field service activities including installation, troubleshooting, repair, maintenance, and user training to ensure high customer satisfaction

Job Summary

  • Perform technical field service activities including installation, troubleshooting, repair, maintenance, and user training to ensure high customer satisfaction.
  • Develop and maintain relationships with customers while providing timely responses and reporting product quality issues to the company.
  • Work independently in a fast-paced, innovative environment while complying with company regulations and supporting sales and administrative tasks.

Matching Summary

Perform technical field service activities including installation, troubleshooting, repair, maintenance, and user training to ensure high customer satisfaction.

Skills & Requirements

Must-have

  • Installation and commissioning of equipment
  • Troubleshooting industrial electronics and machines
  • Customer service and communication skills
  • Microsoft operating system knowledge
  • Willingness to travel domestically and internationally

Nice-to-have

  • Semi-conductor equipment experience
  • Mask repair machine troubleshooting
  • Familiarity with E-beam system
  • Self-motivated learner
  • Good team player

Key Requirements

  • College degree in industry technology or related field
  • TOEIC Listening & Reading score above 550
  • Minimum 3 years relevant work experience
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter