Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm and payroll
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
  • Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts and drive escalations effectively.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, alongside competitive compensation.

Matching Summary

The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM and Payroll
  • C-level stakeholder engagement skills
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Financials or Recruiting modules
  • History of successful issue resolution
  • Ability to work independently in fast-paced environments
  • Cross-functional collaboration skills

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required; other languages preferred

Work Rights

Not specified

Tailored Resume

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