IT Service Field Engineer

SINGAPORE LIFE LTD.

Singapore, Singapore
**
Install and configure it equipment
Second-level technical support
Windows 11 macos mobile device management
** SINGAPORE LIFE LTD. is seeking an IT Service Field Engineer to manage the installation, maintenance, and troubleshooting of IT infrastructure. The role requires strong technical support skills, communication abilities, and the flexibility to work varied hours to meet client needs. **

Job Summary

  • The role involves installing, configuring, and maintaining IT infrastructure including hardware, software, and networks for a leading financial services company.
  • Engineers provide second-level support to employees and clients while utilizing the ServiceNow ticketing system to manage incidents and changes.
  • The position requires on-site or standby support with potential for after-hours and weekend availability to ensure business continuity.

Matching Summary

Match Score: 75

** SINGAPORE LIFE LTD. is seeking an IT Service Field Engineer to manage the installation, maintenance, and troubleshooting of IT infrastructure. The role requires strong technical support skills, communication abilities, and the flexibility to work varied hours to meet client needs. **

Skills & Requirements

Must-have

  • Install and configure IT equipment
  • Second-level technical support
  • Windows 11 macOS mobile device management
  • ServiceNow ticketing system proficiency
  • On-site and remote troubleshooting

Nice-to-have

  • Strong problem-solving skills
  • Excellent communication abilities
  • Event and meeting system support
  • Ability to work independently
  • Customer complaint resolution

Key Requirements

  • Experience with Windows 11 and macOS environments
  • Proficiency in diagnostic tools and equipment
  • Knowledge of safety protocols for field operations

Work Rights

Not specified

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