Base: $44.73 - $61.58; bonus/equity: not specified...
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Itsm process ownership
Itil alignment
Servicenow platform
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Franciscan Alliance Inc is seeking a Senior ITSM Process Coordinator to oversee IT Service Management processes, ensuring their efficiency and alignment with organizational standards. The role requires strong governance, process design, and cross-functional coordination in a remote work setting.
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Job Summary
The IT Service Management (ITSM) Senior Process Coordinator provides strategic oversight and stewardship of assigned IT Service Management processes to ensure they operate reliably, efficiently, and in alignment with organizational and regulatory expectations.
Strengthen the maturity, consistency, and cross process integration of ITSM practices by guiding process design, governance, and continuous improvement across the Information Services organization.
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community.
Matching Summary
Match Score: 75
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Franciscan Alliance Inc is seeking a Senior ITSM Process Coordinator to oversee IT Service Management processes, ensuring their efficiency and alignment with organizational standards. The role requires strong governance, process design, and cross-functional coordination in a remote work setting.
**
Salary
Base: $44.73 - $61.58; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
ITSM process ownership
ITIL alignment
ServiceNow platform
Process design and re-engineering
Cross-process integration
Nice-to-have
Continuous improvement initiatives
Stakeholder collaboration
Regulatory compliance
Key Requirements
High School Diploma/GED
Bachelor's Degree or 10 years of experience
5 years ITSM with ownership of two core IT Service Management or IT operation processes